7win7 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") govern the use of the 7win7 platform and all its services. 7win7 is an online gaming platform that provides slot games, cricket betting, casino games and other entertainment services for players in Bangladesh.

By visiting our website, creating an account or using any service, you are giving your consent to these terms. If you disagree with any part of these terms, please refrain from using our platform.

1.1 Scope of Application

These terms apply to all services, products, promotions, bonuses and any part of the 7win7 platform. Specific games or promotions may have separate terms, however this main document will be considered the primary agreement in all cases.

1.2 Language and Interpretation

These terms have been prepared in Bengali. In the event of any dispute or ambiguity, the Bengali version will be considered final and valid. 7win7 reserves the right to amend these terms at any time.

2 Account Registration and Eligibility

Having an active account on 7win7 is a prerequisite for enjoying the full services of the platform. Information provided at the time of registration must be completely accurate, up-to-date and genuine.

2.1 Registration Eligibility

• The registrant must be at least 21 years old.
• Each individual may only create one account.
• The identity documents and personal information provided must be completely valid and genuine.
• The email address used for registration must be active and belong to the user.
• Creating an account on behalf of another person is prohibited.

2.2 Identity Verification (KYC)

7win7 may request necessary documents to verify a user's identity at any time. Account privileges may be limited until verification is complete. Required documents may include: photos of a national identity card, passport or driving licence.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details secure. Allowing a third party to use your account is prohibited. Report any suspicious activity to our support team immediately.

3 Deposits and Withdrawals

7win7 provides safe and fast deposit and withdrawal facilities through Bangladesh's popular mobile banking services.

3.1 Deposit Rules

• Minimum deposit amount: ৳300 (the same for each method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Account verification may be required at the time of deposit.
• Deposited funds must be sent only from the registered user's own mobile banking account.
• Funds sent from another person's account will be considered void and will be returned.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawal requests can only be made from verified accounts.
• Withdrawal funds will only be sent to the mobile banking number used at the time of deposit.
• Withdrawals may be delayed or cancelled if bonus wagering has not been completed.

3.3 Transaction Monitoring

7win7 monitors suspicious transactions. If unusual or suspicious activity is detected, the relevant account may be temporarily suspended and an investigation may be conducted.

4 Bonuses and Promotions

7win7 offers various types of bonuses and promotions for new and regular players. Each bonus has specific terms and conditions that must be followed.

4.1 Welcome Bonus

New players are eligible to receive a 120% bonus up to a maximum of ৳10,000 on their first deposit. Terms for claiming this bonus:

• The bonus amount must have 20x wagering completed before withdrawal.
• The bonus is awarded only once.
• Claiming the bonus on multiple accounts will result in all accounts being cancelled.
• If wagering is not completed within the specified time after receiving the bonus, the bonus will be forfeited.

4.2 VIP Program

7win7's VIP program has four tiers. Weekly cashback is available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Advancement to a VIP tier depends on your regular activity and participation on the platform. 7win7 reserves the right to change or withdraw VIP benefits.

4.3 Other Promotions

Additional promotions may be offered for special occasions, cricket tournaments or seasonal offers. The specific duration and terms of each promotion will be published on the 7win7 website.

5 Gaming Rules

7win7 is committed to ensuring a fair and transparent gaming environment. All games are operated using Random Number Generator (RNG) technology.

5.1 Playing Conditions

• Each game has specific betting limits and rules.
• Game results may be voided due to technical errors and the bet amount will be returned.
• If the internet connection is disconnected, any ongoing bet will remain recorded on the server and will be displayed upon reconnection.
• Any winnings obtained by exploiting a bug or vulnerability in the game software will be considered void.

5.2 Fair Play Policy

7win7 maintains an equal and fair playing environment for all players. If any player attempts to influence game outcomes by artificial means, their account will be permanently cancelled.

5.3 Live Casino Rules

Respectful conduct towards the dealer and other players must be maintained while participating in live dealer games. Offensive language or behaviour may result in account suspension.

6 Prohibited Activities

The following activities are strictly prohibited to protect the integrity of 7win7's services:

6.1 Account-Related Prohibitions

• Creating multiple accounts for the same individual.
• Registering using false or forged identity documents.
• Buying, selling or transferring another person's account.
• Placing bets on behalf of a third party.

6.2 Financial Activity Prohibitions

• Money laundering or suspicious financial activity.
• Using fraudulent payment methods.
• Making deposits from another person's payment account.
• Raising chargebacks or payment disputes.

6.3 Gaming-Related Prohibitions

• Playing games using bots, automated software or artificial intelligence.
• Colluding with other players to exploit the system.
• Attempting to hack or modify the game software.
• Bonus abuse or violation of bonus terms and conditions.

7 Account Suspension and Closure

7win7 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Fraudulent or suspicious activity.
• Providing false information or identity fraud.
• Refusal or failure to complete account verification.
• Direction from legal authorities.

7.1 Voluntary Account Closure

You may request to close your account at any time via our live chat or email. Before closing your account, ensure that all active bonus conditions have been met and any withdrawable balance has been withdrawn.

7.2 Account Recovery

Contact our support team to recover a suspended account. Full identity verification will be required during the recovery process and the final decision will be at the discretion of 7win7's management.

8 Responsible Gaming

7win7 firmly believes in responsible gaming. We want our players to treat gaming purely as entertainment, not as a financial solution.

8.1 Self-Control Tools

7win7 provides various tools to help players manage their gaming. By contacting our support team, you can access the following options:

• Set daily, weekly, or monthly deposit limits.
• Set gaming time limits.
• Temporarily suspend your account (cooling-off period).
• Permanent self-exclusion.

8.2 Minor Protection

The 7win7 platform is only for users aged 21 and above. We are always vigilant about protecting minors. Please make sure younger family members cannot access your account.

9 Privacy & Data Protection

7win7 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

9.1 Data Collection

We collect the following information for registration and service delivery purposes:

• Name, date of birth, and contact details.
• Identity document details (for KYC verification).
• Mobile banking number (for transactions).
• IP address and device information (for security).

9.2 Purpose of Data Use

Collected information is used solely for service delivery, identity verification, transaction processing, fraud prevention, and customer support. We do not sell your personal information to any third party. To learn about our full data protection policy, visit our Privacy Policy page.

10 Limitation of Liability

7win7 is an entertainment gaming platform. 7win7 is not liable for the following:

• Game interruptions caused by loss of internet connection.
• Delays or errors in third-party payment processing.
• Unexpected technical errors or server outages.
• Issues with the user's own device or connection.
• User negligence in protecting account information.

10.1 Service Availability

7win7 makes every effort to provide uninterrupted service; however, service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. In such cases, we will notify users as quickly as possible.

11 Changes to Terms

7win7 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users via email or platform notifications.

11.1 Effective Date of Changes

Revised terms and conditions will take effect from the date of publication. Continued use of the platform after changes have been made will be considered acceptance of the new terms. It is therefore recommended that you review this page regularly.

11.2 Dispute Resolution

Any dispute relating to these terms and conditions should first be resolved through our support team. 7win7's decision will be considered final and binding.

12 Contact & Support

If you have any questions or comments about these terms and conditions, please do not hesitate to contact us.

12.1 Support Channels

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team works seven days a week, twenty-four hours a day, in line with Bangladesh Standard Time (BST, UTC+6). We are always here for any complaints or enquiries.